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The Hands-On Help column is written by Leslie Fox, MA, RHIA, chief executive officer of Care Communications Inc. and Patty Thierry Sheridan, MBA, RHIA, president of Care Communications Inc., Chicago. The column addresses the practical day-to-day issues of change facing HIM directors. It deals with change related to both the challenges of managing the complex working relationships, as well as the challenges of keeping current with the rapidly developing health care technology. They invite readers to send their thoughts and opinions to lfox@care-communications.com or ptsheridan@care-communications.com
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